Contact Us

Facing an issue?

If you’re facing trouble with placing an order, deciding which shoe to buy, tracking your shipment, or any other urgent matters related to your shopping experience with tapwick, drop us an email at contact@tapwick.in. Our dedicated support team will respond promptly to sort it out for you.

Please include your order number (if applicable) and a brief description of your issue to help us assist you faster.

Just want to say hello?

We love hearing from our community! Whether you have feedback, suggestions for new styles, or simply want to chat about your favorite pair from our collection, feel free to write to contact@tapwick.in.

Tell us your story—how do our sneakers fit into your daily life? We’re excited to hear from you and build a stronger bond with our tapwick family.

Where We Operate

We operate from multiple hubs across India, including Surat, Mumbai, and Delhi. These locations help us manage inventory efficiently and ensure swift delivery across the country through our online platform tapwick.in.

Important Security Notices

We never ask for sensitive payment information such as card details, UPI credentials, or OTP via email or any unofficial channel. All transactions are processed securely on our website.

We do not run a calling customer care service. Any phone number online claiming to be tapwick support is not authentic. Do not share bank or card details with them. For genuine support, always use contact@tapwick.in.

Our Commitment to You

We aim to respond to all emails within 24–48 hours. Whether you’re asking about a specific style or need help with an order, our goal is to make your tapwick experience smooth and satisfying.