Tapwick
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Frequently Asked Questions (FAQs)
- Q. Dispatch & Delivery Time?
- A. Orders are dispatched on the same working day. Delivery time depends on the courier partner and your location.
- Q. Serviceable Pincode for Delivery?
- A. We ship products across India.
- Q. Available Payment Method?
- A. Cash on Delivery only.
- Q. Return-Refund Option?
- A. Available with a simple request via email.
- Q. Period For Return Request?
- A. Within 7 days after receiving the order.
- Q. Order Cancellation Option?
- A. Available with a simple request via email, before dispatch.
- Q. Order Tracking Option?
- A. After dispatch, you can track the shipment on the courier’s website using tracking details sent via SMS or email.
- Q. How durable are my shoes?
- A. Designed for everyday wear and regular use. Avoid heavy trekking or intense workouts for maximum life.
- Q. How comfortable are my shoes?
- A. Shoes feature lightweight, flexible soles and cushioned insoles to distribute weight evenly for all‑day comfort.
- Q. Are shoes weather-resistant?
- A. Suitable for normal daily weather conditions and remain breathable and airy. Not recommended for extreme sports.
- Q. What colors do shoes come in?
- A. Multiple color options are available for most styles. Check individual product pages for current color variants.
- Q. Will the color of my shoes bleed or fade?
- A. Uppers are tested for color fastness. Proper care will help maintain color for a long time.
- Q. Are shoes eco-friendly?
- A. Shoes use modern performance materials similar to most high‑end footwear. An eco‑focused line is planned for the future.
- Q. Can shoes be used for running, gym, or training?
- A. These are all‑day lifestyle sneakers optimized for comfort, not for professional sports, gym, or running.
- Q. Will I sweat a lot in shoes?
- A. Breathable uppers help keep feet comfortable even in warm conditions.
Any other questions? Drop us an email at contact@tapwick.in.